How to do I report my internet connection being slow?

Here at Sterling De Vere, we provide a complimentary internet service to all of our tenants.

In some cases, the internet connection may be slow for a particular reason. If this is the case, we'd suggest you to follow the below steps to see if there is an instant improvement:

1. Check all wires are correctly plugged into the modem
2. Check to see if all lights are flashing on the modem
3. Restart the router

If the speed is still slow, we'd suggest you get in touch with us via:

• Website: Report a fault - http://www.sterlingdevere.com/reportafault_ct.php
• Email - customerservice@sterlingdevere.com
• Tel - 020 8610 9028