The meter in the property needs topping up. What do I do?

Here at Sterling De Vere, it's our responsibility to deal with topping up the gas & electric meters within the property.

Each room is given an allowance of £20 per room each month. So for example, with a 4 bedroom flat we will only be liable to top up for an amount of £80 each month.

Should the meters require topping up in excess of this amount, it will be the tenants responsibility to arrange this.

If your meter requires topping up, you will need to report this via: 

• Email: customerservice@sterlingdevere.com
• Telephone: 020 8610 9028

 We must be made aware once the balance goes below £25.00 so we can arrange the meters to be topped up prior to their being no gas and electricity.